How It Works
Simple. Transparent. Crafted.
We've designed our process to be as smooth and stress-free as possible — from your first message to final delivery.
Send Photos of Your Project
The fastest way to get an accurate quote is to send us clear photos of your furniture or space. Show us the current condition, any damage, and the overall piece. The more detail, the better.
Tip: Include photos from multiple angles and close-ups of any damage or wear.
Receive a Custom Estimate
Within 24 hours, we'll review your photos and send you a detailed estimate covering materials, labor, and timeline. We'll also suggest fabric options and design ideas if you'd like guidance.
All quotes are no-obligation. We're happy to answer questions before you commit.
Approve & Pay 50% Deposit
Once you're happy with the quote and design direction, approve the project and pay a 50% deposit to secure your spot in our production schedule. The remaining 50% is due upon completion.
We accept e-transfer, credit card, and cash.
Production (3–6 Week Timeline)
This is where the craft happens. We source your selected materials, prepare the piece, and execute the upholstery work with precision. You'll receive updates throughout the process.
Complex projects or custom fabric orders may extend the timeline — we'll always communicate clearly.
Delivery or Pickup
Once your piece is complete and quality-checked, you can pick it up from our studio or arrange delivery. We'll make sure everything arrives in perfect condition.
Delivery available in Vancouver, Richmond, Burnaby, and surrounding areas.
Common Questions
Frequently Asked
How do I get started?
Simply send us photos of your project via the contact form or email. We'll review them and get back to you with a quote within 24 hours.
Do you offer fabric samples?
Yes. Once we begin discussing your project, we can provide fabric swatches so you can see and feel the materials before committing.
What if I don't know what fabric I want?
No problem. With our interior design background, we're happy to guide you through fabric selection based on your space, lifestyle, and budget.
Do you pick up and deliver furniture?
Yes, we offer pickup and delivery within the Greater Vancouver area. Delivery fees may apply depending on distance and item size.
What is the typical turnaround time?
Most projects are completed within 3–6 weeks from deposit. Rush orders may be available — ask us about availability.
Is the 50% deposit refundable?
Deposits are non-refundable once materials have been ordered. We recommend confirming all details before approving the project.
Ready to Begin?
Start With a Photo
Attach photos of your project and get a custom quote within 24 hours. No commitment required.